§ I — The setup How the account began.
An American living in Poland opened a Betcoin.ag account in 2021. Because Polish ISPs block the site, he used a VPN to access it — and Betcoin support not only accepted but encouraged VPN usage, explicitly confirming in writing that it was permitted. That confirmation, and the chat log it lives in, is part of the record preserved on the evidence page.
In 2025 he traveled back to the United States temporarily to renew documents. While there, he made two deposits in USDT of $10,000 each. The first deposit was lost in play. The second, through a run of MLB moneyline bets, grew to $40,263. The entire time, Betcoin was fully aware of the player's location and VPN usage — they had even confirmed it was acceptable in writing.
§ II — The scam When the money tried to leave.
After successfully winning, the player requested a $10,000 withdrawal, then a $12,000 withdrawal. At this point Betcoin suddenly claimed he had violated their terms of service by playing from the USA — even though the account, the VPN use, and his travel had all been disclosed and acknowledged through their own support channel from the start.
Betcoin sent a KYC link requiring documentation. The player submitted his Polish residency card and a bank statement. Betcoin asked for his current location. He told them. They stated they would only return his $20,000 in deposits — not his $20,263 in winnings won fair and square. This was clearly an excuse to keep his winnings.
The rule only mattered, it seemed, once the balance got large enough to matter.
§ III — The theft A balance, rewritten.
Shortly after the KYC exchange, Betcoin manually adjusted the player's balance from $40,263 down to $20,000, taking $20,263 in legitimate winnings. The manager David was made fully aware from day one that the player was an American living in Poland and continued to acknowledge play even after he returned to the US. It only became an issue when the player started winning big.
Before-and-after screenshots — with timestamps — form the core of the documentation on the evidence page. Betcoin's position is that the adjustment was a goodwill return of deposits. The player's position is that the winnings he earned on bets they accepted, from a location and VPN setup they had pre-approved, were not theirs to take.
§ IV — The lies Statements that do not match the record.
On August 18, 2025, in response to public inquiry, a Betcoin representative made two statements that are directly contradicted by the documentation:
As with all players, VPN use is permitted, as long as it is not to violate our terms of service. At no time was he ever told otherwise.
We immediately returned his deposits… That's because we even returned his $10,000 deposit that he lost. Straight up refund for all play.
Both statements are contradicted by the preserved records. The balance was manually adjusted from $40k to $20k. No actual refund of the lost deposit was ever issued. Betcoin.ag claimed they did this as a "favor" — but the screenshots show what it actually was: $20,263 in legitimate winnings, removed from the account.
§ V — Where this stands What is being asked for.
This page is a record. If anyone considering depositing with Betcoin.ag wants to see what happened to one player who hit a winning run on their platform, the evidence page is there. For the broader pattern — including Betcoin's previous theft of over $5 million from poker players — see more scams.
If Betcoin disputes any specific factual claim, a public correction will be published alongside the originals. If a representative of Betcoin.ag wishes to resolve this directly, the contact address is at the bottom of the page.